Making life easier for your users
That's what I always answer to people asking me what conversion optimisation is about. It's about following your users through their journey on your site, understanding what they want to do and what problems might arise for them. Then it's about finding the best way to solve those problems and remove all those barriers. Being a CRO specialist means being your customers' advocate.
All about the data
Without data, you're just another person with an opinion
Full range of CRO services
CRO Consultation
Get a CRO expert point of view on your challenges and your goals
CRO Audit
Find out where your site's issues are and how to fix them
AB Testing
Test key areas in the user journey and improve your conversion rate
Landing Pages
Optimise your key pages and increase your revenue
User Research
Discover who your users are, what they love about your site and where they struggle
CRO Training/Coaching
Get quality training in all things CRO and the support you need in a new role
The CRO process
I use a CRO process that makes every strategy flexible and tailored to the client’s requirements.
Initial consultation
Every project starts with an initial conversation where we outline the current status and the objectives. This enables us to craft the best CRO strategy and tools to use.
CRO Audit
Looking at your website from different points of view: technical, analytical, qualitative, in search for problems - tasks your users are trying to perform but can't
Problem list
Creating a list of problems specific to your site and your users - some of them will be instrument related, technical bugs or UX related issues - and understanding why they're happening and how to fix them.
Prioritisation
Taking our assumptions and test ideas and prioritising them by carrying out an impact/difficulty analysis. This way we'll make sure to run easy tests with a potentially big impact first.
A/B Testing Roadmap
Placing our AB tests into a roadmap in order of priority, following a set of best practices and rules to guarantee that every test will run as smoothly and efficiently as possible.
My conversion work
Does your site need some optimisation work?
Have you got a question or would like to know more about Conversion Optimisation?